Apr 09

Gang Show 2013

Last week saw the 75th Ipswich Gang Show at the Great School Theatre, Ivry Street, Ipswich. This was my 6th year driving the lighting desk and all in all we had a great show. I was using MagicQ software on a Dell PC

MagicQ Desk

The software worked without fail and the newly added Visualizer made programming much easier.

Rig 1 IMG_0403 IMG_0404

With the Rig comprising many of LED Wash Panels, LED PARCAN’s and Robe LED Moving Heads, it made for a very flexible setup. The added haze machine helped with some great the moving heads.

We also had a great review in the Ipswich Star:

Ipswich Star

 

Mar 10

IQTELL

I’ve been praticeing David Allen’s ‘Getting Things Done’ workflow methodology for some time now. I’m always on the look out to improve my ‘system’. As a Mac user i’ve been using Omnifocus as a way to manage my Projects and Actions. Its works well on the Mac, iPhone and iPad, however as a Windows user in my working environment , Omnifocus has proved ‘sticky’, yes you can add actions via email but that isn’t an quick nor natural process.

However, I think I’ve found the ideal system, IQTELL, I’ve been using this web based GTD system for about 4 months now. It’s still in Beta and under going regular updates, but it has real promise and very quickly I’ve found it to be my ‘System’ of choice.

 

 

What I really like about IQTELL is the fact it brings everything together, Projects, Actions, Emails, Contacts, Notes and much much more. Within IQTELL you can easily view your Projects and Actions as you would with any GTD system. then comes the clever part, IQTELL integrates your email accounts, so you can view, send manage your emails as with any email client, but also you can make an email into an Project or Action as well as linking it to a project as reference material.

As well as emails you can link Dropbox files, Evernote notes, and calendar events. Thus making a very powerful system, where in a Project your have all your actions, emails, files and notes all in one place. The web based system is incredibly flexible, you can easily alter fields, add new ones and alter the way the app looks, you can also create powerful searches, alone with amending all the standard contexts, priorities etc.It currently has an Android app and very shortly a revised iOS app.

Over the past couple of years I must of tried all the major apps and programmes, IQTELL seems the best and most interesting in terms of its future development.

 

Jan 21

Great Customer Service

A couple of weeks ago, I had the great mis-fortune to experience the appalling customer service of ASDA online shopping. However, last week I experienced the complete opposite, great customer service from Apple.

images

My MacBook Air Power Supply failed, the unit was over a year old and therefore was out of warranty. Fortunately when I bought the MacBook I also took out ‘AppleCare’ the extended warranty. So after carrying out a few tests I took my iPhone launched the Apple Store App and booked an appointment with a Genius at my local store.

On the day of my appointment, I simply turned up at my store, registered with attendance and waited for my turn. My appointment was at 13.45 and sure enough at 13.45 my name was called and Mike the genius asked my what the issue was. Within 5 minutes he’d swapped my faulty power supply with a brand new one and I was on my way.

From the time I booked the appointment, to entering the store, to seeing the genius and leaving, I was treated with respect and they seemed to care, and made me feel like a valued customer. Look on ASDA!

Jan 08

ASDA online shopping – A Joke

Over the past few months I have been doing my monthly big shop online, I’ve tried Ocardo and Tesco online shopping and found both of them to be very similar and had very good experiences with both of them. Then this week we tried ASDA, with a complete opposite experience. It was the worst experience ever.

asda-logo

Things started OK, I was able to download the iPhone app with no issues and created an account fairly quickly. Selecting the delivery time and picking my goods as all very easy. So within 30minutes my shopping as ordered for 2 days later between 8pm and 10pm

So delivery day came, 8pm came, 9pm came and went, then 10pm came and went with still no shopping, no emails, no telephone calls. So I waited till 10.15 then I rang ASDA Customer Support. The phone was answered quickly by a call centre in India. The lady confirmed my order and confirmed that it was on the way. So rather foolishly I waited up to 11pm but still no delivery. The ASDA website said that the customer service line was open till 11.30pm I called them at 11.15 only to be greeted by a recorded message informing me they were closed and only open till 10.30. So their website is incorrect.

The next morning came and I rang them promptly at 7am to find out what had happened. The operator (with very poor English) apologised and said he would contact the store and get them to ring me right back. 15 minutes he rang me back to say he had spoken to them and they would call me. He also confirmed that ‘they had vehicle problems last night’ that old chestnut! Anyway 11am came and surprise surprise the store never called me. So I rang India again and requested the order to be cancelled and my bank account to be credited by 5pm the same day.

Guess what, they can’t refund straight away, it will take 3 to 5 days! Didn’t ever get a apology. I can honestly say the whole experience was a Joke.

TOP TIP : avoid ASDA online shopping at all costs, there Customer Service isn’t and they just don’t care

ASDA you are a disgrace

Dec 03

Newbourne Walk

Sunday was a cold yet beautifully bright day, ideal for a walk. This walk was 6.06 Km starting and finishing at The Fox Inn, in Newbourne Village and took about 2 hours to complete.

Here are some photos from the Walk :

Dec 01

Fitbit One

I have been using a Fitbit One now for a while and I have to say I’m very impressed. It’s small light, very easy to use, the iPhone app and website are beautifully designed. Whats more I have it to be a great motivation in lossing weight, in fact I have lost 4Kgs sine using it!

 

Nov 25

Moleskine Notebook for Evernote

I have been using Evernote now for about 2 years. I use it to collect my notes, web clips and more and with its great search ability it has been a valuable part of my GTD system. It ticks all the boxes, being web based as well as syncing across all my devices.

But in the latest releaase you can now digitise or notes directly from a great looking Moleskine notebook, Evernote has just got so much better.

 

 

I always carry a note book as part of my daily routine and to now be able to get these notes into Evernote easliy not only gives me a huge piece of mind but also gives an extra control and functionality.

 

Nov 18

Great Morning

Such a bright morning for walking the Dog, chilly too!

Nov 17

Back to Omnifocus

Being a keen GTD’er for a number of years now, I have tried many different systems, mostly software based, some as apps and some web based. But each time i come back to the same program. That program is Omnifocus

Using it on my Mac, iPhone and iPad it is reliable and powerful program. It also seems to be the closest to David Allen’s Getting thing Done.

Status update

Notice

Welcome to the newly re-launched blog.

I hadn’t any plans to re-vamp the the site, but i had a little accident and deleted the last site, whilst conducting some simple maintenance. A hard lesson learnt, be very careful when you hit the ‘Delete’ key

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